The Camera Agent runs on your laptop and connects via a standard USB tether cable, or over local Wi-Fi / FTP for supported cameras. It watches for new frames as they are saved to your camera's card and immediately begins processing and uploading in the background.

Snaptrace works with almost 90% of professional and mirrorless camera models from Sony, Canon, Nikon, Fujifilm, and Panasonic. As long as your camera supports tethered shooting or wireless FTP transfer to a laptop, it integrates seamlessly.

Powered by AWS Rekognition, our face indexing achieves over 99% accuracy across complex wedding lighting, candid angles, profile poses, and occlusions such as sunglasses, heavy bridal jewelry, or traditional headwear.

No app installation is required. Guests simply scan the event QR code using their smartphone's native camera app, which instantly opens their personal mobile web gallery directly in Safari, Chrome, or any mobile browser.

Guest selfies are used strictly in-memory for a single biometric search vector calculation and are immediately discarded. We never retain raw selfie photos, and we never collect personal contact details like phone numbers or email addresses.

The Camera Agent is built offline-first. If internet connectivity drops or slows down, original files remain safely on your memory cards and laptop storage. The upload queue automatically retries and resumes smoothly as soon as connectivity recovers, allowing you to keep shooting uninterrupted.

Yes. QR logo embedding is included with Classic plans and above, and full brand control with custom studio watermarks, gallery covers, and studio branding comes with Signature and Legacy tiers. See our tier comparison.

No. Simply connect your camera to the laptop running the Camera Agent before the first frame and shoot exactly as you always have. Photos are synced, organized, and indexed in the background without affecting your shooting rhythm.

Photos typically upload within minutes of the shutter firing, so guests can scan the QR code and discover their photos before the wedding reception or event wraps up. Speed depends on local upload bandwidth.

Your first event is 100% free with up to 200 photos — ample capacity to test the complete guest workflow at a live event before making any financial commitment. Try your first event free.

You can purchase an instant top-up package (1,000 to 10,000 photos). Top-ups expand the photo capacity of your active event on the fly without altering its tier or guest-access duration. Learn more about top-ups.

Yes. As the photographer, you have full control over gallery permissions: you can enable view-only mode or grant guests permission to download high-resolution copies of their matched photos.

Access duration depends on your selected tier: 5 days for Essential and Classic, 7 days for Premium, 10 days for Signature, and 14 days for Legacy, starting from the final uploaded photo. After this window closes, gallery photos and face search indexes are automatically deleted.

Pay Per Event is optimal for occasional assignments, while Monthly plans are designed for active studios shooting multiple events per month. Monthly subscriptions are prepaid without surprise recurring auto-debits, and unused photo allocations roll over for up to 3 months.

Initial setup assistance is free — in person if you are within our service territory, and via remote screen share elsewhere. You can reach our team via WhatsApp or email before, during, and after your events with guaranteed responses within one business day.

Scan the QR code displayed at the event, accept the facial matching prompt, and take a quick verification selfie. Snaptrace instantly surfaces every photograph you appear in, eliminating the need to search through thousands of event pictures.

Yes. The selfie is required to compute the private search vector needed to locate your appearances. Without a selfie, you can still view any public highlight albums if made available by the studio.

No. Snaptrace collects zero Personally Identifiable Information (PII) from guests. We do not require names, telephone numbers, or email addresses.

If downloads are enabled by the event photographer, you can save any or all of your matched pictures in high quality directly to your device's camera roll.

You can revisit your gallery link at any time while the gallery window remains open without taking another selfie. Your browser session remembers your match and automatically displays newly uploaded photos.

All event photos, face index vectors, and guest search histories are automatically and permanently purged 5 to 14 days after the final upload, depending on the photographer's plan.

For guests under 18 years of age, a parent or legal guardian must provide consent and capture the selfie together or conduct the search on their behalf.

You can close your gallery tab at any time. Your selfie image is never stored, and you may request immediate removal of your match record at any time. Read our full Guest Privacy Notice.